Shipping & Delivery

 

Customers will be responsible for shipping and handling charges when displayed in the shop at the item purchased like with print orders. Original artworks do come with free shipping but do not come with free insurance during shipping. A track and trace code will be provided as soon as it comes available in the shiping proces. We use different shipping companies depending on the country where to ship to.

 

 

 

We ship worldwide.

Because off carefull rapping and packaging all orders will leave my studio in 1-3 days excluding weekends and holidays from receiving order.

 

 

 

 

 

Returns & Exchanges

 

If you need to make an exchange or return, please email me at mail@erikfokkens.com.

 

Merchandise must be returned to the adress bellow within 14 days of the delivery date for a full refund. If the package does not reach us safely we will not be able to complete the refund, we recommend sending via trackable method and please insure original artwork shippings for peace of mind.

 

Artwork and prints must be returned in its original condition with all additionals(like frame passe partout etc.) attached. Items that are returned damaged or delivered to our returns department outside the 14 day window will be sent back to the original address.

 

All sale or discounted items are also considered final sale.

 

Please note that customs fees and any taxes associated with your purchase are the responsibility of the customer.

 

We are not responsible for lost or stolen packages or packages delayed in transit. If an incorrect shipping address is provided by customer, the order will be returned to Erik Fokkens Illustrations. The cost of re-shipping the order will be covered by the customer.

 

Please allow 3-5 business days for the refund to be processed.

 

Thank you for understanding and please contact us at:

 

Erik Fokkens Illustrations

Wethouder den Boerstraat 38

4318EP Brouwershaven

The Netherlands

T: (0)621611464

M: mail@erikfokkens.com

 

 

 

Or complete our online form, if you have any concerns.

 

International dial codes for calling in are different per county that you call out from. So here a helpfull tool. How to call my phonenumber from any country in the world.

 

e.g.

US / Canada >> The Netherlands = 011 + 31 + 621611464

 

Main menu
About TEB | The European Backgroundteam

TEB iS A Group OF PROFESSIONAL BACKGROUND PAINTERS THAT HAVE TEAMED UP.

TEB CREATES HIGH QUALITY ARTWORK FOR THE ANIMATION INDUSTRY WORLDWIDE.

 

ESTABLISHING SHOTS

COLOUR KEYS

PRODUCTION BACKGROUNDS

MOOD/COLOURBOARDS

AND MORE

 

Payment options

Other payment options

By invoice

Pre transfer

Erik fokkens Illustrations

 

Wethouder den Boerstraat 38

4318EP Brouwershaven (Zld)

The Netherlands

M: mail@erikfokkens.com

T: 0621611464

CHC: 20155392

VAT: NL143711726B01

 

International dial codes for calling in are different per country that you call out from. So here a helpfull tool. How to call my phonenumber from any country in the world.

e.g.

US/Canada>Netherlands =

011+31+621611464

 

© 2016 Erik Fokkens Illustrations TEB | All rights reserved The Netherlands